Video
Mike Baxter: Building the Retail Bank of the Future
Digital is fueling profound changes in the banking industry.
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Digital technology is fueling some of the most profound changes the banking industry has experienced in a generation. In this short video, Mike Baxter, a partner in Bain's Financial Services practice, shares what leading banks are doing to harness new opportunities and meet customers' needs.
Read the Bain Brief: Building the retail bank of the future
First published in décembre 2014