Pratap Mukharji
Former Partner,
About Pratap
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For decades, utilities have underinvested in modernizing the electric grid, but that trend is changing. Pratap Mukharji describes how starting with the consumer and prioritizing failure points can help utilities successfully take steps toward modernization.
Recent Insights
- “What Delights and Disappoints Electricity Customers ,” Snap Chart, July 2019
- “Powering Up the Customer Experience in Utilities,” Brief, June 2019
- “Pratap Mukharji: Grid Modernization,” Video, November 2018
- “Grid Modernization: Invest Where It Matters Most,” Brief, September 2018
- “How Utilities Can Save Their Customers $15 Billion,” Forbes.com, November 2017, Article